The Franchisee In 2021, Alshaya Group, the Cheesecake Factory franchise operator in the Middle East running more than 10 high-volume restaurants faced steep challenges in supply chain management. Import delays, rising global food costs, and inconsistent vendor quality were threatening the ability to deliver the brand’s famously large and diverse menu consistently. The Challenge Managing…
The Brand Founded in 1988, Outback Steakhouse has grown into a global casual dining leader, known for its bold flavors, signature Bloomin’ Onion appetizer, and warm Australian-themed hospitality. With over 1,000 locations worldwide, the brand has established itself as a household name in the steakhouse category. The Challenge Despite strong brand recognition, Outback Steakhouse faced…